2020 saw a rise in a number of new UI/UX trends – including chatbots, that made interfaces more and more interactive. 2020 will also see a rise in new trends that will make user interfaces more intuitive, interactive, and interesting. Designers are always on a lookout for developing new and interesting features to enhance customer experiences.

Here are some of the top UX trends for 2020
Voice control UIs
Thanks to digital assistants like Apple’s Siri and Google Home and Amazon Alexa, voice control has already taken an important place in our lives. But, as people become more comfortable with voice-controlled and voice-activated controls, they expect a lot more out of these products. Proper implementation of voice input and software audio feedback for voice queries is required. Another way to include voice in interfaces is to include a voice for key functions.
Device synchronization
Device synchronization allows users to complete actions or operations across more than one device. User may initiate a feature through a web interface and access the results on a smartphone. IoT and smart home appliances are becoming popular by the day.
AR and VR
AR and VR are the two technologies that will become more common in 2020. Close to half the retailers are integrating AR and VR for offering better user experiences. AR and VR are used in UX for adding gesture controls, such as allowing a user to navigate menus with a wave of the hand. It also gives designers new ways to present information.
AI and ML
AI and ML help improve accessibility and usability. AI also helps in greater personalization of the user interface. AI can keep track of the different user inputs and predict the needs and interests of the user.
Minimalism in UX
Minimalism will continue to dominate the UX scenario in 2020. Minimalistic interfaces help guide users to the important functions quickly and give the interface a clean and clear look.
UX in 2020 looks aligned with the latest and greatest in technology and will embrace innovation in presenting users with a great experience interacting with your business.