The Tool

The Tool makes communication easier and brings tenants, property managers, facility managers and craftsmen together via a web application and smartphone app. In this way, property management is made more efficient, quicker, more convenient and more cost-effective for all.



Real Estate, Service App



Laravel(PHP), IOS, Android(Native)






10 Months



Agile Methodology


Pricing Model

Fixed Price

Requirement Gathering

April 2017

Our team of experts which includes Business Analyst, Technical Lead and Domain Specialist gathers, analyses and clarifies requirements from the client. The objective of the phase was to do Idea Validation as proposed by the client and streamline it based on the market needs. Our team went on to do market research based on which we could suggest the client certain missing functionality at this stage.


April 2017

Once our ninja team has completed the requirement gathering & analysis phase and we had a clear vision of "The Tool", we have developed technical analysis documents and proposals.

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The workflow describes flow diagrams of various user types with use cases.

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High Level Specification

You can get all the information about project planning, analysis, and execution.

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Feature List

A feature list covers lists of features/modules that together make a product.

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Proposal Document

The proposal document defines the overall objective of the system, features, scope, and methodology of the execution of the project with the estimation.



April 2017

The contract we both parties, client, and verve signs and agrees to the overall project scope and methodology of the execution.


Kick Off

April 2017

The goal of the kickoff meeting document is to formally notify all team members and clients that the project has begun and made sure everyone has a common understanding of the project and their roles.


Project Planning

April 2017

The project planning document shows our planning and strategies to finish this project successfully.

Requirement Gathering

April 2017 to June 2017

The Tool is totally new concept in the market. Our expert team has brainstormed, analyzed documents, developed use cases and given life to this concept.

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Creative Brief

This is a SaaS-based solution. The aim of the development of "The Tool" is to connect tenants, property managers, facility managers and craftsmen at one place. A tenant can record and report a possible incident or claim with just a few clicks. The Property manager team will keep an eye on all incidents and properties. The craftspeople can make an appointment directly with the tenant regarding their claim.


Have a look at few snaps of "The Tool" website. Based on the Client's input provided in the Creative Brief in the earlier stage, our team of UX designers came up with two distinct design options. Based on the client's further input and liking we finalized the design presented below. To know more about our the process of UX design please refer here.


Web Application

Have a look at few snaps of "The Tool" web application. This is the admin application for the property manager. Our designing came up with two distinct design options. Based on the client liking we finalised the design presented below. Our technical team has suggested functionality implementation of the ticketing system. The client agreed to the suggestion and we have developed the functionality.


Mobile Application

Have a look at few snaps of "The Tool" mobile application. Our designing team came up with UI suggestions and based on client liking we finalised the design presented below. We suggested a mobile application for the service engineer. We came up with a new suggestion for privacy purpose where a service engineer can view company details only when he accepts the offer. We made ratings compulsory for tenants once the ticket closed.

Development Phase

June 2017 to December 2017

This the stage begins with determining client business needs and implement it with technology. Within the time duration of the project, we prepare several documents where companies agreeing on the scope and process.

Minutes of Meeting

Our MoM narrates point-form summary of the key discussion points that occurred during a meeting or call and any conclusions stated, or decisions made.

Project Status Report

Our Project Status Report provides a detailed report of the current project status to our client.

Quality Documents

Our QA documents will define various test cases of "The Tool" project.

Delivery Note

The delivery notes covers software release notes of the project which is signed by the client.

Change Request

May 2017 to December 2017

This section will cover various proposal to alter project or feature Change Request and impact analysis.

Change Request 01

The client needs to be able to geographically limit the available service providers when asking for an offer.

Change Request 02

In this, the service providers (craftsmen) must also be able to register in order to appear in the selection.

Change Request 03

The client wants WP and Plugins upgradation on the marketing website.

Change Request 04

The client wants Google ReCaptcha integration in all forms to address spam email issues.


January 2018

The main focus of UAT documents are to verify that the developed project meets client requirements and expectations of users. This test-scenario to improve user experience and make them feel comfortable about the product.

Bug Report

The bug report document streamlines the process. The developer can track and fix the code which is creating the error.


The feedback document will have the client's feedback and our comments on that.

Post Development

February 2018

This is our post development steps once the project is successfully completed and live.

User Manual

User manual includes overall project summary with essential information, project functions and capabilities with screenshots.

Closure Report

Closure report is the final document produced for the project which contains that we have successfully completed the project, fixed all the issues and formally closing the project.


After successfully completing "The Tool" we have worked on Annual Maintenance of the project.


February 2018

Project launching has been the final and execution stage of the project. It was a great experience to be at the project launching meeting. We deployed the project to the web and mobile app platforms.

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